Getting upset won't help things

We may like to emulate highly successful CEOs and entrepreneurs when things are collapsing before your eyes. Many of you probably know Matt Mullenweg, CEO of Automattic, and original lead developer of WordPress? According to Tim Ferris in his book Tools of Tians, Matt is 'exceptionally calm and logical under pressure.' He's the epitome of 'getting upset won't help things.' Lets put this into perspective. His company is valued at more than $1 billion, has 500 employees and multiple data-center around the world- what are the chances that someone, somewhere has messed up right now?! 100%!! Yet, he is exceptionally calm! Wow!